Services
MAKE SURE YOUR BUSINESS IS SENIOR-FRIENDLY
Retail Review
From making smaller food portion sizes available to offering respectful service at the checkout counter, it's clear we still aren't doing enough to meet seniors' needs and building lasting retail relationships. Learn the low or no-cost ways to make your business more age-friendly.
We'll prepare a detailed review of what your business is doing right, where some help is needed and the immediate changes you can make to attract new customers.
Staff Training
Do you or your staff need help in understanding how to work effectively with customers? Our quick, effective training sessions give you the tools to build a strong, loyal customer base. You'll get same-day results.
It's an easy, effective way to brand your business as senior-friendly.
When your staff learn how to go the extra mile to make an older customer feel welcome, word gets around fast!
EMBRACING CHANGE - OR ELSE!
Inspiring Confidence
Do your customers trust you to take their safety concerns seriously?
From front-door hygiene procedures to staying on top of the latest government requirements, demonstrate that you're putting your customers' needs first.
Staff Resources
Retaining staff depends on the relationship you build with them. For example, your staff look to you for guidance when they're dealing with a customer who won't follow the rules designed to keep our communities safe.
We can teach you (and them!) how to respond safely and appropriately.